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Privacy Policy

How we handle personal information when you use Flecustom.

1. Information we collect

When you browse, register, order, or contact us, we may collect contact and company details, account and order/design data, device/log data (such as IP and browser), and other information you provide.

We do not deceive users into providing unrelated sensitive data.

2. How we use information

To provide and improve services, process orders and after-sales, secure accounts, support customers, meet compliance needs, and—where allowed—send service notices or marketing.

We may use de-identified or aggregated data to improve product experience.

3. Sharing

To fulfill orders we may share the minimum necessary data with manufacturing, logistics, payment, and cloud providers under protective terms.

We do not sell personal information unless required by law or with your consent.

4. Storage & security

We apply reasonable technical and organizational measures; no internet transmission is perfectly secure. Please protect your credentials.

Retention follows purpose necessity and legal requirements.

5. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or withdrawal of consent via account settings or hello@flecustom.com.

If you are in jurisdictions such as the EU/UK, we will respond to valid requests under local rules.