FAQ
Quick answers about Flecustom, categories, and how to get started.
About the platform
Q: Is Flecustom only for apparel? A: No. Flecustom is multi-category flexible customization—apparel is important, alongside home, gifts, accessories, and expanding catalog lines.
Q: Factory or software? A: We provide assortment, design, and order collaboration, and connect flexible manufacturing and fulfillment for test-to-delivery loops.
Orders & lead times
Q: Low MOQ / quick turn? A: Flexible workflows usually support more agile MOQs and replenishment; confirm per product and order.
Q: How is lead time calculated? A: Custom work includes production/processing plus shipping; peak season and artwork approval affect total time—see Shipping Policy.
Accounts & data
Q: How do I start? A: Browse the catalog and blog, then create a merchant account.
Q: Are my designs safe? A: We protect account and business data under the Privacy Policy; do not upload artwork you lack rights to use.
More help
Still stuck? Read Terms and Privacy, or email hello@flecustom.com. Partnership inquiries welcome.
